Good care starts with good company.
Private, non-medical home care and companionship for San Antonio seniors — the same caregiver at every visit, hired directly by your family. No franchise, no call center, no rotating strangers.
Field noteChilopsis linearis, desert willow — it keeps blooming into October, long after everything else has quit. Late seasons deserve flowers too.
What a visit holds.
The actual product.
Conversation, coffee, cards, a walk around the block, sitting with someone so the house isn't quiet. Visits happen in English or Spanish — whichever language home sounds like. Everything else is what we do while we're there.
The small daily things.
Meal preparation, light housekeeping, laundry, groceries, and errands. Medication reminders — the reminder, never the administering. The things that decide whether living at home keeps working.
Half of staying well.
Accompaniment to appointments, church, the salon, the store. Someone in the waiting room, someone on the arm walking in. Getting out of the house safely matters as much as anything done inside it.
Eyes you trust, without hovering.
After every visit, the family hears how it went — plainly, and every time. If something seems off, you hear that too, the same day.
It starts with a get-acquainted visit.
Your parent or loved one meets the caregiver, you see whether it fits, nobody signs anything. If it fits, a one-page written agreement sets the days, hours, rate, and exactly what's in and out of scope. A simple hourly rate, invoiced to the family. Then the visits start, and they stay consistent: same person, same days, same rhythm.
Service area: San Antonio and surrounding communities.
Asked before, answered plainly.
Is this home health?
No. Good Company is non-medical companionship and household support. It doesn't replace nursing, home health, or hospice — and when a situation calls for those, we're the first to say it.
Who actually shows up?
The same caregiver, every time. The person your family interviews is the person at every visit — that consistency is the whole product, and it's the part that will never be franchised away.
How does payment work?
One hourly rate, agreed in writing before the first visit, invoiced to the family. No tiers, no minimum-hour traps, no surprise fees.
What can visits include?
Whatever the care agreement sets — company, meals, errands, a hand around the house, a ride and a companion for appointments. Every family's list is different, so the first visit is where we write yours.
The fine print, in plain English.
The entity
Good Company is a service operated by Castilloworks LLC, a Texas limited liability company based in San Antonio, Texas. Governing law is the State of Texas.
What this service is — and isn't
Good Company provides non-medical companionship and household support: conversation and presence, meal preparation, light housekeeping, errands, and accompaniment to appointments and outings. Medication support is limited to reminders only — we never administer, measure, or manage medication.
Good Company is not a home health agency, a nursing service, a hospice, or a medical provider of any kind, and nothing on this site or said in a visit is medical advice. Texas licenses agencies that deliver home health and hands-on personal assistance services; Good Company does not provide those services and does not hold or claim such a license. If a client's needs grow beyond non-medical companionship, we will say so to the family directly and help them find appropriately licensed providers rather than quietly overstepping our lane.
Emergencies: caregivers are not emergency responders. In a medical emergency we call 911 first and the family second.
Money & fiduciary boundaries
These rules protect our clients, and they have no exceptions — including when a client asks.
Caregivers never handle a client's cash, debit or credit cards, checkbook, banking, or valuables. Errand and shopping costs are pre-paid by the client or family, or reimbursed against receipts, in writing. We are never added to a client's accounts, and we never use a client's money on their behalf.
Good Company and its caregivers will not serve as a client's power of attorney, agent, executor, trustee, or guardian, will not witness a client's will or estate documents, and will not participate in a client's estate planning in any role. We do not accept gifts of significant value or bequests from clients. A client who wants help with legal, financial, or estate matters will be referred to an independent elder law attorney of their own choosing — and we're glad to provide the ride.
Service terms
Care is governed by a written care agreement signed with each client or their family, which controls the schedule, scope of services, hourly rate, and how either side can end the arrangement. Nothing on this site is a contract or an offer of guaranteed availability; if anything here differs from a signed agreement, the agreement wins.
Visits may be rescheduled for illness, severe weather, or unsafe conditions, with as much notice as possible. Either side can end services with reasonable notice — care should never feel like a trap, in either direction.
Confidentiality
A caregiver sees a client's home, habits, and hard days. What we see stays private. We share information about a client only with the family members or representatives named in the care agreement, or where the law requires it — for example, we are obligated to report suspected abuse, neglect, or exploitation of an elderly person to Texas Adult Protective Services, and we take that obligation seriously from every direction.
Privacy
This site sets no cookies and runs no trackers. If you email or call, what you send is used to respond and do business with you — nothing else. Our hosting provider (Cloudflare) may process standard technical logs, such as IP addresses, to serve and secure the site.
Studio-wide terms live at the studio legal page. Questions: hello@castilloworks.ai.